Expensive Carpet Cleaners

posted 1 Oct 2010, 11:38 by Yateley NW Sec   [ updated 1 Oct 2010, 11:43 ]
  Warning from Hampshire Trading Standards
This Service has become aware of a company operating in Hampshire who offer to clean your carpets.  Initially, a low cost promotion is offered, however the final price escalates which can be excessive once extra’s are added.  Furthermore, it has been reported that consumers are not given their cancellation rights in notice form until the works have been completed. Works under £35 are exempt.

Cancellation rights in notice form should be given prior to any works carried out, and you must give your written consent if they are to start within the 7 day cooling off period, therefore please read any paperwork thoroughly before you sign any documentation.

If anyone has any information that may be connected with this trader, has information about other incidents or requires any advice on doorstep crime they can contact Hampshire County Council's Quick Response Team on 01962 833666, where specially trained officers are on hand to receive information and/or provide assistance.

Hampshire Trading Standards Service operates an approved trader scheme called Buy With Confidence which includes companies that  clean carpets. Information about this scheme is available online at www.buywithconfidence.gov.uk or by telephoning Consumer Direct on 08454 04 05 06.